Privacy Policy

This Privacy Policy explains how BigSam Events collects and uses your information when you use our website. 1. What we collect When you make a booking, send an inquiry, or share feedback, we collect the details you provide: your name, phone number, email address (optional), event details (date, location, guest count), and any message you write. 2. How we use it We use your information solely to respond to your inquiry, manage your booking, process your payment, and send you booking confirmations (by email and/or WhatsApp). We do not sell your information or share it with third parties for marketing. 3. Payments Online payments are processed securely by Paystack. We never see or store your card or mobile money details — those are handled entirely by Paystack under their own security standards. 4. Where your data lives Your information is stored securely with our hosting and database providers. Access is restricted to the people who run BigSam Events. 5. How long we keep it We keep booking records for our business and accounting purposes. If you'd like your personal details removed, contact us and we will delete what we are not legally required to keep. 6. Your rights You may ask us at any time what information we hold about you, request a correction, or request deletion. Reach us through the details on our Contact page. 7. Changes We may update this policy from time to time. The latest version will always be on this page.